If you need help with your PlaylistFeed account, orders, or any platform feature, here is how to get in touch. How to contact support Email support@playlistfeed.com with your question or issue. Include your account email, order number if applicable, and a description of the problem. What support can help with Account issues including login problems…
PlaylistFeed collects only the data necessary to operate the platform and does not sell your personal information to third parties. What data PlaylistFeed collects Your name, email address, IP address, browser type, device identifiers, usage data such as pages visited and features accessed, and any content you submit through the platform including profile information, submissions,…
No. PlaylistFeed does not sell guaranteed playlist placements. What you are paying for When you submit a track on PlaylistFeed, you are paying for a curator’s time and professional consideration of your music. You are not paying for a spot on their playlist. Why placement is not guaranteed Every playlist on PlaylistFeed is independently owned…
PlaylistFeed is a registered business operating out of Canada. The platform connects independent artists with real playlist curators who manage public playlists on major streaming platforms. How payments are protected All payments are processed through Stripe, a PCI Level 1 certified payment processor. PlaylistFeed does not store your credit card number, banking details, or any…
PlaylistFeed works best when you use it as part of a planned promotion strategy rather than submitting to random curators one at a time. Start before your release Begin submitting to curators in the days leading up to your release date. Playlist placement in the first week of a release generates the most algorithmic activity…
How you present your music to a curator matters. A strong submission increases your chances of getting placed on a playlist. Submit your best work Curators review dozens of submissions. Your track needs to be fully mixed and mastered before you submit. Demos, rough cuts, and unfinished tracks are likely to get declined. Make sure…
Choosing the right curator for your submission is the single biggest factor in whether your track gets placed on a playlist. Check the genre Every curator on PlaylistFeed has genre tags on their profile. Submit to curators whose genre matches your track. A hip hop track submitted to an indie folk curator is unlikely to…
All payments on PlaylistFeed are processed securely through Stripe. Accepted payment methods PlaylistFeed accepts Visa, Mastercard, and other payment methods supported by Stripe, including Link. How your payment information is handled PlaylistFeed does not store your credit card number, banking details, or any sensitive payment data. All payment processing, storage, and security is handled by…
Getting your track placed on a curator’s playlist is one of the most effective ways to grow your audience as an independent artist. What happens when your track is placed When a curator accepts your submission, your track is added to their public playlist on a major streaming platform. Listeners who follow that playlist hear…
If you have an issue with an order on PlaylistFeed, you can submit a formal dispute for review. When to file a dispute You can file a dispute if you believe a curator’s response does not meet the standard of the product you ordered, if you received a response that is unprofessional or inappropriate, or…