Category: Curator Help

  • What Happens When an Artist Disputes Your Order

    Artists on PlaylistFeed can file a dispute if they have an issue with a completed order. Here is what to expect if a dispute is filed against you. How you find out PlaylistFeed may contact you by email or through the platform to notify you that a dispute has been filed. You may be asked…

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  • Express Delivery Orders for Curators

    Some submissions on PlaylistFeed are placed as express delivery orders. These orders require a response within 24 hours. How to identify an express delivery order Express delivery orders are marked in your dashboard. When you receive an express submission, the 24 hour deadline is displayed on the order. Your obligation You are expected to respond…

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  • How Your Per Credit Rate Is Calculated

    Your per credit rate determines how much you earn for each order on PlaylistFeed. The rate is dynamic and influenced by several factors. What affects your rate PlaylistFeed calculates your per credit rate based on your activity level on the platform, your response time to submissions, the quality and substance of your feedback as evaluated…

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  • Community Guidelines

    PlaylistFeed expects all users to engage respectfully and professionally. These guidelines apply to all activity on the platform, including submissions, reviews, messages, and profile content. Respectful communication All interactions between artists and curators must remain professional. PlaylistFeed does not tolerate abusive language, harassment, threats, or any content that promotes hate, violence, or discrimination. This applies…

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  • Disputing a Quality Assessment

    If you believe PlaylistFeed’s automated systems evaluated your feedback inaccurately, you can submit a dispute for human review. When you can file a dispute You can submit a dispute within 7 calendar days of receiving notice of a quality determination, compensation adjustment, visibility reduction, or any other action taken based on an automated evaluation of…

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  • How Feedback Quality Affects Your Earnings

    PlaylistFeed evaluates the quality of curator feedback using automated systems. Your feedback quality directly affects your per credit compensation rate. How evaluation works PlaylistFeed uses automated systems, including artificial intelligence, to assess the substance, detail, and professionalism of your responses to artist submissions. These evaluations happen on an ongoing basis across all of your completed…

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  • Response Timeframes and Deadlines

    Every submission on PlaylistFeed has a response deadline. Meeting your deadlines protects your earnings and your standing on the platform. Standard delivery You have 7 calendar days from the date of the artist’s purchase to respond to a submission. Express delivery For orders placed under express delivery, you have 24 hours to respond. What happens…

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  • How to Respond to Submissions

    When an artist submits a track to you on PlaylistFeed, you receive a notification. You review the track and deliver your response within the platform. How to respond Your response is delivered directly to the artist within the platform. What to include in your response For Custom Reviews, provide detailed, written feedback on the track.…

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  • Minimum Payout Threshold

    Curator earnings on PlaylistFeed are not available for withdrawal until your payout balance reaches a minimum of $25.00 USD. How it works As you complete orders, your earnings accumulate in your available payout balance within the platform. Once your balance reaches $25.00 or more, you can request a withdrawal. How to withdraw Payouts are not…

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  • Getting Started as a Curator

    To start receiving submissions and earning money on PlaylistFeed, you need to create a curator account and complete your profile. How to sign up Setting up your profile Your profile is how artists find and evaluate you. Complete the following: Playlist information. Add your public playlist links. Each playlist must be live on a major…

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